Refund and Return Policy - The Loot Market

 

At The Loot Market, customer satisfaction is our top priority. Please find our refund and return policy below:

Refund Policy

• We offer a 24-hour refund policy. You can request a refund within 24 hours of receiving the item if you are unsatisfied with your purchase.
• Once we’ve received and inspected your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 3-5 business days. Please note, it may take additional time for your bank or credit card company to process and post the refund.

Return Policy

• You can request a return within 2 days of receiving your item.
• To be eligible for a return:
• The item must be in its original condition, unused, with tags, and in the original packaging.
• A receipt or proof of purchase is required.

How to Initiate a Refund or Return

• Contact our customer support team with your order details.
• If your return is accepted, we will provide instructions on how to return the product.

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect product, please contact us immediately so we can resolve the issue promptly.

For any assistance, feel free to reach out to us. Thank you for choosing The Loot Market!